Our client's business was growing fast - new employees, products, and markets. They needed a way to keep track of their ever-expanding IT system landscape and licenses. Basically, they wanted a tool to make the whole process automated and hassle-free.
We tackled a two-part project:
Our info-gathering process involved defining parameters, engaging key stakeholders, and analyzing contracts to fill in missing data.
In the maintenance and automation process, we created end-to-end processes, automated communication, and clarified the most urgent licenses to focus on.
We helped our client keep their systems running smoothly and their budget in check. Our work allowed them to avoid duplicates, overlapping functionality, and overpayment. Plus, they can now avoid over- and underutilization of licenses, stay compliant, and negotiate renewals like pros.
Oh, and we also made sure the whole thing is sustainable by automating their future IT system and license maintenance.