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Taking a financial services enterprise from AI ambition to first implementation

Ambition

A large financial services enterprise wanted to define a structured AI strategy and identify where AI could create measurable value across enabling functions. The organisation lacked a roadmap, governance structure and operating model for scaling AI responsibly.

Solution

Kopenhagen Konsulting conducted an enterprise-wide AI maturity and fit-gap assessment across data, technology, governance and organisational readiness. Together with business stakeholders, we prioritised AI opportunities and defined a blueprint for scalable adoption.

Our engagement included governance principles, adoption frameworks and a proposed operating model for agentic AI deployment, alongside implementation of the first enterprise-wide AI use case.

Outcome
  • Defined enterprise AI strategy, governance and adoption roadmap
  • Prioritised AI use cases across business functions
  • Delivered first enterprise-wide AI implementation
  • Established operating model for scalable and governed AI deployment
  • Created foundation for agentic AI and workflow orchestration initiatives